Cyber Security for Hospitality — UK Hotels, Restaurants, Pubs & Venues
UK hospitality firms process high volumes of payment cards (PCI DSS scope), guest personal data, and corporate account booking data — with seasonal staff turnover, multiple sites, and brand-reputation exposure to public breach disclosures. We deliver PCI-aware managed SOC, brand-protective breach response, and BEC prevention targeting corporate booking / event-management teams.
PCI DSS
applies wherever you take card payments: hotels, restaurants, bars, venues
#5 sector
hospitality ranks in NCSC top-5 UK cyber-attacked sectors
24/7
Gridisys managed SOC for UK hospitality SMEs — no contract
Brand impact
post-breach reputation can cut bookings 6-12 months
Cybersecurity Consulting + 24/7 SOC Monitoring
Every Gridisys engagement is built on two pillars — strategic consulting to design the right controls, and managed SOC monitoring to keep them effective.
Cybersecurity Consulting
UK consulting engagements: risk assessment, security architecture, conditional access design, compliance (Cyber Essentials, UK GDPR, FCA PS21/3, NIS2), incident-response planning. Board-ready documentation, no jargon, no surprise invoices.
- Risk assessment + security architecture review
- Conditional access + Entra ID hardening design
- Cyber Essentials / UK GDPR / FCA / NIS2 compliance support
- Incident response planning + tabletop exercises
- Vendor + supply-chain security assessment
- Board / DPO reporting + evidence pack
Managed SOC Monitoring · 24/7
AI-augmented Security Operations Centre — continuous monitoring across Microsoft 365 / Entra ID, Defender, on-prem, and cloud. UK-based analysts, sub-hour triage on critical alerts. No long contract required.
- 24/7 SIEM monitoring — Microsoft 365, Entra ID, Defender, Azure, on-prem logs
- BEC + mailbox-compromise + OAuth grant abuse detection
- Suspicious sign-in + conditional access drift alerting
- Ransomware + lateral-movement detection from EDR + Defender
- Sub-hour triage on critical alerts, monthly ops report
- Optional + integrated with consulting engagements
Most engagements start with consulting (1-2 weeks), then SOC monitoring (ongoing ) keeps the controls effective.
Pricing tailored to your needs
Every engagement is scoped to your environment and requirements. Book a free consultation for a tailored quote — no obligation.
What we cover
Practical, board-ready consulting — no jargon, no surprise invoices.
Managed SOC for M365 / Entra
24/7 monitoring of general manager, event-sales, finance, and front-of-house mailboxes. Surfaces mailbox compromise + fraudulent corporate-account booking interactions (e.g., 'remittance for self-paid group event' BEC). Catches OAuth grant abuse on Mews, Opera, HRS, Bookable integrations.
PCI DSS scoping + monitoring (Level 2-4)
For merchants processing fewer than 6m transactions / year (Level 2-4 PCI scope): confirm cardholder-data environment (CDE) boundaries, document tokenisation arrangement, complete annual SAQ with technical evidence, monitor POS / payment-gateway access patterns.
booking system + CRM monitoring
PMS / booking systems (Opera, Mews, SiteMinder, GuestRevu), CRMs (Salesforce Hospitality Cloud, Propair), loyalty systems — all high-volume processors of guest data. We monitor admin access patterns, after-hours data exports, OAuth grant abuse on integrations.
Multi-site deployment playbook
If your hospitality SME runs multiple venues with shared IT: standard M365 / Entra conditional access, centralised audit, per-site admin delegation, isolated finance mailbox per site. Single-tenant architecture, manageable controls.
Brand-protective breach response
A public breach at a hospitality venue hits bookings within 2 weeks. We design pre-incident net/comms pack, customer notification strategy, post-incident reputation management playbook. Drafts ready for your brand / PR lead day one.
Phishing awareness for hospitality staff
Hospitality has high seasonal staff turnover, kinematically vulnerable to phishing. Training delivered as 20-min modules, scenarised to genuine hospitality patterns (reservation confirmations, event changes, supplier invoice impersonations) — not generic phishing.
How we work
Scoping (Week 1)
Confirm hospitality sub-sector, multi-site count, PMS vendor, PCI merchant level, seasonal staffing patterns, current M365 / Entra or Google Workspace posture.
Deploy (Week 1-2)
Connect M365 / Entra to Gridisys SOC. Configure conditional access: MFA everywhere, restrict finance mailbox to named approvers, monitor PMS / booking CRM OAuth grants.
PCI scoping + brand response (Week 2-3)
Map CDE / tokenisation boundaries. Document SAQ evidence. Train staff on hospitality-specific phishing + incident response procedures.
Operate (ongoing)
24/7 monitoring + monthly ops-manager reporting + on-call for brand-impact breach response + annual SAQ evidence refresh.
Sectors we protect
Cybersecurity for hospitality that protects bookings and brand
Free 30-minute consultation for ops directors and GMs of hotel / restaurant groups. We assess PCI scope, brand-impact response readiness, live BEC patterns targeting your event / booking teams.
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